Making calls

As a new member of Toastmasters I'm learning the art of public speaking. I'm a total beginner, but that's okay because I have been given a structured path to improvement.

Making effective telephone calls, however, is a skill I need to improve much more urgently. For this, however, I do not have a pathway that will help me improve this skill.

To rectify this, I have decided that at the end of every call I will look for one good thing I did and one element I can improve on.

Today, I made a call which I had planned in advance. This gave some structure and focus to the call and made sure I covered everything I wanted to talk about. However, I did not complete my plan. There were a couple of dates I was going to look up ahead of time but I never got around to it. So my next call will be planned properly.